Frequently Asked Questions

Q. What sizes are available?
We currently offer sizes S, M, L, XL and XXL on applicable products.

Q. What GSM are your T-shirts?
Product GSM is mentioned on the respective product page. Our current heavyweight oversized T-shirts are 240 GSM.

Q. Do you offer Cash on Delivery?
Yes. COD is available for eligible customers and locations. Verification may be required before placing a COD order.

Q. Do you offer free shipping?
Free shipping is available according to the shipping conditions displayed at checkout.

Q. How long does delivery take?
Delivery timelines vary by location and courier conditions. The applicable estimate is shown during the shopping/checkout process.

Q. Can I return a product?
Eligible products can be returned according to our Return & Refund Policy.

Q. Can I exchange my size?
Eligible size exchanges are subject to our Return & Refund Policy and product availability.

Q. How can I contact BORN FIRE?
Email us at info@thebornfire.com.

Q. How does BORN FIRE Rewards work?
Registered customers can earn points through eligible activities and redeem them for available rewards according to the BORN FIRE Rewards program rules.